Job Description

The successful candidate will join the Technical Services Department in SIA Engineering Division. He/She will work with a team of engineers in Technical Services Department to ensure the safe and reliable operation of the inflight entertainment and connectivity (i.e. IFEC) onboard SIA’s fleet.

Key Responsibilities

• Pursue with aircraft manufacturers, equipment suppliers and aircraft maintenance suppliers resolutions for IFEC-related defects
• Perform reliability reviews of IFEC systems/components and work with suppliers on improvements
• Work with IFEC suppliers to develop diagnostic and prognostic monitoring of each aircraft, and make recommendations for corrective and/or preventive actions necessary to avoid unscheduled flight interruptions
• Maintain oversight and management of IFEC supplier performance
• Generation of regular IFEC reliability reports for management reporting
• Evaluate Service Bulletins (SB) and Airworthiness Directives (AD) for accomplishment of modifications based on analysis of airline operations and financial cost-benefit analyses
• Liaison with other Divisions to investigate IFEC defects related to content and media; and to ensure proper integration with and management of content for the IFEC system
• Liaison with IFEC suppliers and their retrofit suppliers to settle installation discrepancies, and ensure proper integration of the IFEC system with the aircraft and the airline’s operations
• Negotiation and administration of IFEC system contracts and Service Recovery Voucher reimbursement settlements with IFEC suppliers.
• Generate repair schemes to address minor discrepancies on the aircraft
• Participate in requirements definition for IFEC systems for new aircraft, and participate in the system and software acceptance testing of the new product
• Work with IFEC supplier on EIS preparations

Requirements

• Possess a University Bachelor's Degree in Engineering
• Be able to work independently and also a good team member. Since the job requires interaction with various user departments, good interpersonal skills will be necessary
• Be able to analyze, diagnose a problem and provide an effective solution
• Willing to work on shift if required